Frequently Asked Questions (FAQs)

Clear answers to the questions clients ask most about our services. If you don’t see your question here, chat with us or call 888-575-4776.

General FAQs

  • What documents do I need to get started?

    A government ID, last year’s tax return (if any), Social Security/ITIN, W‑2/1099s, income statements, expense receipts, bank interest/dividend forms, and any IRS/state letters. Business owners should also bring financial statements and mileage/expense logs.

  • Do you work with clients remotely?

    Yes. We securely collect documents via encrypted portals and meet by phone or video. In‑person appointments are available upon request.

  • How are your fees determined?

    Fees depend on complexity and the type of service. You’ll receive a transparent quote before we begin; no surprise charges.

  • Can you help if I’m behind on taxes or haven’t filed for years?

    Absolutely. We specialize in catch‑up filings and resolution with the IRS and state.

  • What’s the difference between tax preparation, planning, and resolution?

    Preparation is filing your returns accurately. Planning & advisory is proactive year‑round strategies to legally reduce tax. Resolution addresses existing tax problems like balances due, liens, levies, or audits.

  • How do you protect my data?

    We use encrypted storage, multi‑factor authentication, signed NDAs, and IRS‑compliant procedures (including Written Information Security Plans).

  • Do you serve individuals and businesses?

    Yes—W‑2 earners, self‑employed, LLCs, S‑corps, C‑corps, partnerships, and nonprofits.

  • What forms of payment do you accept?

    Major cards, ACH, and invoicing. Payment plans may be available for larger engagements.

Tax Preparation

  • When should I book for tax season?

    As early as possible—January through March fills quickly. Extensions are available but taxes owed still must be paid by the due date.

  • Can you file my return without me visiting the office?

    Yes. Upload documents to our secure portal; we review with you by phone/video and e‑file.

  • Will you review a prior‑year return for errors or missed refunds?

    Yes. We can amend prior returns if beneficial or required.

  • How do you ensure accuracy?

    Experienced preparers, multi‑step reviews, and IRS‑accepted software; you’ll receive a copy of your return and e‑file confirmation.

  • Do you handle multi‑state or out‑of‑state returns?

    Yes, including nonresident and part‑year filings.

Tax Planning & Advisory

  • What is included in tax planning?

    Entity selection, income‑shifting, retirement contributions, timing strategies, deductions/credits optimization, estimated tax planning, and quarterly check‑ins.

  • Is tax planning only for businesses?

    No. High‑earning individuals, investors, and freelancers benefit significantly from proactive planning.

  • How quickly can planning reduce my taxes?

    Some strategies work immediately (withholding, estimated taxes); others compound over the year (retirement, depreciation, elections).

  • Do you provide year‑round support?

    Yes—subscription and quarterly packages are available.

Tax Resolution

  • I received an IRS letter—what should I do?

    Don’t ignore it. Share the notice with us immediately; deadlines matter. We’ll interpret it and propose options.

  • Can you stop a levy or wage garnishment?

    Often, yes. We can request holds, negotiate payment options, or pursue hardship status while we resolve the case.

  • What programs reduce what I owe?

    Installment Agreements, Partial Pay IA, Offer in Compromise (OIC), Penalty Abatement, and Currently Not Collectible (CNC), depending on eligibility.

  • Do you represent clients before the IRS?

    Yes. With a signed Power of Attorney (Form 2848), we speak to the IRS for you.

Bookkeeping & Payroll

  • What bookkeeping systems do you support?

    QuickBooks Online and other leading platforms. We set up chart of accounts, bank feeds, and monthly reconciliations.

  • Can you run payroll and handle filings?

    Yes—payroll processing, tax deposits, W‑2s/1099s, and quarterly/annual reports

  • Do you clean up back‑books?

    Absolutely. We fix categorizations, reconcile accounts, and prepare for taxes.

  • How will I receive financial reports?

    Monthly P&L, Balance Sheet, Cash Flow, and custom dashboards.

Credit Repair

  • What does your credit service include?

    Credit report analysis, dispute of inaccurate/obsolete items, guidance on utilization and mix, and score‑building strategies.

  • How long does credit repair take?

    It varies by case. Many clients see movement in 30–90 days; sustainable improvement is ongoing.

  • Can you guarantee a certain score?

    No legitimate company can. We follow compliant, ethical methods and educate you on best practices.

  • Will disputes hurt my credit?

    No—proper disputes challenge accuracy. Late payments and high utilization are what typically lower scores.

Notary Services

  • What documents can you notarize?

    Affidavits, acknowledgments, jurats, deeds, power of attorney, wills, loan packages, and more (subject to state law).

  • Do you offer mobile or remote online notarization (RON)?

    Yes, where permitted. Bring a valid government ID; remote sessions require audio‑video verification.

  • What should I bring to my appointment?

    Unsigned documents, valid ID, and any witnesses required by your document.

Life Insurance

  • Why consider life insurance if I’m young or healthy?

    Policies are typically cheaper and easier to qualify for; it protects loved ones and can support wealth‑building goals.

  • What’s the difference between term and whole life?

    Term is pure protection for a set period; whole/permanent includes lifelong coverage and potential cash value.

  • How much coverage do I need?

    A common rule of thumb is 10–15× annual income, adjusted for debts, dependents, and goals. We’ll run a needs analysis.

  • Can premiums be tax‑deductible?

    Personal premiums generally aren’t; some business policies may have limited deductibility—ask us for specifics.

Virtual CFO

  • What does a Virtual CFO do?

    Provides executive‑level finance support: budgeting/forecasting, cash‑flow management, KPI dashboards, pricing analysis, and investor/lender readiness.

  • How is this different from bookkeeping?

    Bookkeeping records history; Virtual CFO interprets data and guides strategy and decisions.

  • Can you help with funding and bank relationships?

    Yes—financial packages, projections, and lender communication support.

  • Is Virtual CFO right for my size of business?

    Ideal for growing startups and small businesses that need strategic finance without hiring a full‑time CFO.

Scheduling & Next Steps

  • How do I book an appointment or get a quote?

    Use the Book Consultation button or call (888) 575-4776. We’ll review your needs and recommend the right service package.

  • What is your turnaround time?

    Depends on service and document completeness. We’ll provide an expected timeline before work begins.

  • Compliance Notice

    We follow IRS Circular 230 standards and state regulations. Information here is general and not tax, legal, or financial advice. Always consult a professional regarding your specific circumstances.

Still have a question?

We’d love to help! If you couldn’t find the answer you were looking for in our FAQs, reach out and our team will get back to you quickly.

CALL NOW