Frequently Asked Questions (FAQs)
Clear answers to the questions clients ask most about our services. If you don’t see your question here, chat with us or call 888-575-4776.
General FAQs
What documents do I need to get started?
A government ID, last year’s tax return (if any), Social Security/ITIN, W‑2/1099s, income statements, expense receipts, bank interest/dividend forms, and any IRS/state letters. Business owners should also bring financial statements and mileage/expense logs.
Do you work with clients remotely?
Yes. We securely collect documents via encrypted portals and meet by phone or video. In‑person appointments are available upon request.
How are your fees determined?
Fees depend on complexity and the type of service. You’ll receive a transparent quote before we begin; no surprise charges.
Can you help if I’m behind on taxes or haven’t filed for years?
Absolutely. We specialize in catch‑up filings and resolution with the IRS and state.
What’s the difference between tax preparation, planning, and resolution?
Preparation is filing your returns accurately. Planning & advisory is proactive year‑round strategies to legally reduce tax. Resolution addresses existing tax problems like balances due, liens, levies, or audits.
How do you protect my data?
We use encrypted storage, multi‑factor authentication, signed NDAs, and IRS‑compliant procedures (including Written Information Security Plans).
Do you serve individuals and businesses?
Yes—W‑2 earners, self‑employed, LLCs, S‑corps, C‑corps, partnerships, and nonprofits.
What forms of payment do you accept?
Major cards, ACH, and invoicing. Payment plans may be available for larger engagements.
Tax Preparation
When should I book for tax season?
As early as possible—January through March fills quickly. Extensions are available but taxes owed still must be paid by the due date.
Can you file my return without me visiting the office?
Yes. Upload documents to our secure portal; we review with you by phone/video and e‑file.
Will you review a prior‑year return for errors or missed refunds?
Yes. We can amend prior returns if beneficial or required.
How do you ensure accuracy?
Experienced preparers, multi‑step reviews, and IRS‑accepted software; you’ll receive a copy of your return and e‑file confirmation.
Do you handle multi‑state or out‑of‑state returns?
Yes, including nonresident and part‑year filings.
Tax Planning & Advisory
What is included in tax planning?
Entity selection, income‑shifting, retirement contributions, timing strategies, deductions/credits optimization, estimated tax planning, and quarterly check‑ins.
Is tax planning only for businesses?
No. High‑earning individuals, investors, and freelancers benefit significantly from proactive planning.
How quickly can planning reduce my taxes?
Some strategies work immediately (withholding, estimated taxes); others compound over the year (retirement, depreciation, elections).
Do you provide year‑round support?
Yes—subscription and quarterly packages are available.
Tax Resolution
I received an IRS letter—what should I do?
Don’t ignore it. Share the notice with us immediately; deadlines matter. We’ll interpret it and propose options.
Can you stop a levy or wage garnishment?
Often, yes. We can request holds, negotiate payment options, or pursue hardship status while we resolve the case.
What programs reduce what I owe?
Installment Agreements, Partial Pay IA, Offer in Compromise (OIC), Penalty Abatement, and Currently Not Collectible (CNC), depending on eligibility.
Do you represent clients before the IRS?
Yes. With a signed Power of Attorney (Form 2848), we speak to the IRS for you.
Bookkeeping & Payroll
What bookkeeping systems do you support?
QuickBooks Online and other leading platforms. We set up chart of accounts, bank feeds, and monthly reconciliations.
Can you run payroll and handle filings?
Yes—payroll processing, tax deposits, W‑2s/1099s, and quarterly/annual reports
Do you clean up back‑books?
Absolutely. We fix categorizations, reconcile accounts, and prepare for taxes.
How will I receive financial reports?
Monthly P&L, Balance Sheet, Cash Flow, and custom dashboards.
Credit Repair
What does your credit service include?
Credit report analysis, dispute of inaccurate/obsolete items, guidance on utilization and mix, and score‑building strategies.
How long does credit repair take?
It varies by case. Many clients see movement in 30–90 days; sustainable improvement is ongoing.
Can you guarantee a certain score?
No legitimate company can. We follow compliant, ethical methods and educate you on best practices.
Will disputes hurt my credit?
No—proper disputes challenge accuracy. Late payments and high utilization are what typically lower scores.
Notary Services
What documents can you notarize?
Affidavits, acknowledgments, jurats, deeds, power of attorney, wills, loan packages, and more (subject to state law).
Do you offer mobile or remote online notarization (RON)?
Yes, where permitted. Bring a valid government ID; remote sessions require audio‑video verification.
What should I bring to my appointment?
Unsigned documents, valid ID, and any witnesses required by your document.
Life Insurance
Why consider life insurance if I’m young or healthy?
Policies are typically cheaper and easier to qualify for; it protects loved ones and can support wealth‑building goals.
What’s the difference between term and whole life?
Term is pure protection for a set period; whole/permanent includes lifelong coverage and potential cash value.
How much coverage do I need?
A common rule of thumb is 10–15× annual income, adjusted for debts, dependents, and goals. We’ll run a needs analysis.
Can premiums be tax‑deductible?
Personal premiums generally aren’t; some business policies may have limited deductibility—ask us for specifics.
Virtual CFO
What does a Virtual CFO do?
Provides executive‑level finance support: budgeting/forecasting, cash‑flow management, KPI dashboards, pricing analysis, and investor/lender readiness.
How is this different from bookkeeping?
Bookkeeping records history; Virtual CFO interprets data and guides strategy and decisions.
Can you help with funding and bank relationships?
Yes—financial packages, projections, and lender communication support.
Is Virtual CFO right for my size of business?
Ideal for growing startups and small businesses that need strategic finance without hiring a full‑time CFO.
Scheduling & Next Steps
How do I book an appointment or get a quote?
Use the Book Consultation button or call (888) 575-4776. We’ll review your needs and recommend the right service package.
What is your turnaround time?
Depends on service and document completeness. We’ll provide an expected timeline before work begins.
Compliance Notice
We follow IRS Circular 230 standards and state regulations. Information here is general and not tax, legal, or financial advice. Always consult a professional regarding your specific circumstances.
Still have a question?
We’d love to help! If you couldn’t find the answer you were looking for in our FAQs, reach out and our team will get back to you quickly.